Most recent client questions.
Samiane Ltd is a service company. We buy gifts and deliver them (optional) on behalf of our clients in the East African region that is Uganda, Kenya, Tanzania, Rwanda and Burundi. We also offer Website and Graphic Designing, Domain registration and Hosting with free Consultation. We help our clients to select the most appropriate and unique gift for a particular occasion and advise on the best services!
We buy and deliver gifts for all occasions for both individual gift-giver and corporate clients. Occasions like Wedding, Birthday, Valentine, Anniversary, Thanks giving, Christmas, Get well soon, Employees appreciation gifts and many more celebration gifts. The gifts we buy and deliver depend on our clients’ budget and the occasion. A gift can be anything a ticket to a movie, a treat like a massage or a bottle of wine. We do customized and non-customized depending on our customer’s preference.
Finding the perfect gift for a special occasion had become an exercise of frustration to many people and time consuming so my business partner Mr. Samuel Kikoba and I thought of a way to simplify peoples’ lives because more often people would settle for a gift that is not what they want to give simply to be done with the whole process for example some corporate companies give similar and consistent gifts to their employees every year which is monotonous and not right because taste differs from person to person depending on age, location or belief.
The response has not been bad so far. Both the gift-givers and receivers of our gifts appreciate the creativity and uniqueness of the concept. We have more clients in Rwanda than the rest of East African countries.
Everybody has the potential to become our customer. We have Individual gift-givers and corporate clients. For individual gift-givers, these are persons who give gifts to their wives or husbands or any person. It can be a priest or a neighbor. Corporates client are companies that get gifts from us for their employees’ anniversaries, birthdays, retirement and gifts to their customers through us.
Samiane Ltd is aware that this is a commitment business. We have a hired delivery service vehicle and committed staffs that do hand delivery to the gift-receiver personally. We also take a video clip which we email to the gift-giver immediately for confirmation. We have no room for error.
As already explained, we leave no room for error by doing a hand delivery. But in case of any loss resulting from an accident or anything, we have capacity to compensate because we are insured.
The costs depend on the location of the gift-receiver. The cost of delivering a gift around Kampala is not the same as delivering outside Kampala. And the cost of delivering in Uganda is not the same as delivering in Kenya. But since buying and delivering is one package, the cost is not much. By the way we don’t deliver gifts we have not bought.
We have partnered with some local suppliers for items like flowers, gadgets, clothes, shoes, Wines, Cakes plus other things. But other items that may not be available here in good quality are imported from abroad so we ask our clients to give us 2-3 weeks and we order for them.
Those ones are delivery service companies while as Samiane Ltd is a gifts service company. We give consultation on what to buy, we buy and delivery gifts only and as a package so we don’t focus on delivery; we focus on customer satisfaction that is why we do hand delivery. Samiane Ltd is the new thing that has happened to East African Community because our services are superior.
Samiane Ltd will be everyone’s personal gifts shopper. People will be able to use their time for work and family instead of moving around looking for gifts to give on occasions. We shall have branches not only in East Africa but in Africa because gift-giving is not a season concern but everyday affair for every person.
As I said before, Samiane Ltd does not delivery gifts not bought by the company. We know what we buy and delivery so we are solely responsible for the package and its content.
We are a team of nine staff including the others in Tanzania, Rwanda and Kenya plus five associates. We have all the capacity to delivery on time because we have partners in every country of our operation who are contacted to deliver in their areas.
We delivered a bike to our client’s son in Namuwoongo. The other gifts are electrical gadgets and flowers to our clients’ loved ones especially in Kigali and Kampala. And most of our clients are A and B class.
I would like to thank our clients who have embraced this new concept. We thank you for trusting us and pledge commitment and keeping our clienteles confidentiality. Thank you Summit business review for this opportunity.